Free Shipping
on ALL Orders
How long does delivery take?
The delivery time for the in-stock items is usually 4-7 business days, shipping method will be displayed as "Standard".
If the items are out-of-stock, they need to be shipped from other overseas warehouses and the delivery time is usually 9-15 days. The shipping method will be displayed as "International".
For remote states, delivery time is expected to be longer than usual.
(Note: The delivery time of pre-sale products is subject to the arrival time.)
Where does XTUGA ship to?
United States.
Custom tax might apply when the shipping method is "International". The standard shipping fee will be calculated upon checkout.
When will my order ship?
We process your order as soon as we receive it.
For business days, the handling time is 12-24 hours.
What if I need to change or cancel my order?
After placing an order, you have a 12-hour window in which you may cancel or change your order.
Please email us at support@xtuga.com to cancel/change it.
How will my delivery be shipped?
We mainly use the shipping of USPS, UPS, FedEx, Amazon Delivery.
If you have any questions regarding the shipping rate and time frame, please contact us at support@xtuga.com